If there is an issue with the order you receive, please contact us via email: support@couplemazing.com. One of our representatives will be happy to help make things right within 30 days of receiving your order.
30 DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
LOST ORDERS
If your order is deemed ‘lost’ by our shipping carrier, we will dispatch a replacement to you at our expense or offer you a full refund.
RETURN POLICY
Your item is eligible for return if at least one or more cases listed below happens:
+ The printed image is not clear.
+ The printed image is not in the center of the shirt.
+ Package received wrongly against the order.
+ Damaged due to delivery: torn, dirty…
+ The order is not in the right size, color or style compared to the order.
+ Other mistakes caused by us…
If the product you received has any of the above issues, please contact us via email or website with pictures of errors and your order number. We will refund or exchange an item when the issue is verified to be correct.
Note: Returns are only accepted when the item has not been used or washed and in the same condition that you received it.
Our Return Address: 1950 W Corporate Way #11282 Anaheim, CA 92801
If any of these situations occur, please contact us below:
Phone:+1 (657) 295-0928
Email: support@couplemazing.com
US: 1950 W Corporate Way #11282 Anaheim, CA 92801